Link Whisper stores a limited amount of visitor data on your site to improve the click tracking stats. This data can be managed from the Link Whisper settings and the Detailed Click Report pages. At no point does any of the collected user data get stored on Link Whisper’s servers. All collected data remains exclusively on your server.
From the Link Whisper settings, you can set Link Whisper to stop collecting visitor data and delete all stored visitor data.
From the Detailed Click Report pages, you can delete the click data for specific visitors.
How to stop collecting visitor data.
You can set Link Whisper not to collect any visitor data from the settings.
To do this, go to the Settings and open the “Advanced Settings” tab. Down near the bottom is an option called “Don’t Collect User-Identifying Information with Click Tracking.” Activate it, and Link Whisper won’t collect visitor data from clicks. This doesn’t delete existing data, but it does prevent new data from being saved.
How to delete all visitor data.
You can delete all of the stored visitor data from the settings, but you need to have “Don’t Collect User-Identifying Information with Click Tracking” active. When you check the option not to track visitor data, Link Whisper will allow you to delete all stored data.
Checking the “Delete all stored visitor data” option and clicking “Save Settings” will delete all visitor data.
How to delete visitor data for a specific IP address.
You can delete the IP address data for specific IP addresses from the Detailed Click Report pages.
First, go to the Click Report and open the Detailed Click Report for any post.
If it’s not already on, open the Screen Options and check the “Show individual click stats” option. Link Whisper only shows the visitor IP addresses for individual clicks.
With the clicks displayed individually, click on a user IP address to switch the report to IP address viewing mode.
Now that the report is in IP address viewing mode, the report shows us all of the activity recorded for the IP we clicked. If the clicked IP was the one you wanted to delete data for, click on the “Erase IP Data” button.
Clicking the “Erase IP Data” will remove the personally identifiable information from the click records but will not remove the records. The click records will be made anonymous and won’t have any visitor data associated with them.
Link Whisper will confirm that we want to delete all IP address data for this IP Address.
The confirm notice will remind us that this won’t delete the click records, and it will tell us if Link Whisper will continue collecting IP data in the future.
When the process is complete, Link Whisper will tell us how it went.
After clicking the “OK” button, the page will reload to show us that there is no longer any IP data stored for the IP address.
How to select an IP address to remove data from.
If you have an IP address that you want to remove data for, but the IP address is not in the Detailed Click Report, you can navigate to the report for the IP address.
To do this, you’ll need to enter the IP address into your browser’s address bar in a specific place. You need to paste the IP address between the “post_id=” part of the URL and the “&post_type” part.
Don’t worry about the fact the IP address you enter doesn’t look like the text you’ve replaced; your browser will encode the IP address for you.
When you’ve pasted the IP address into your browser’s address bar, press “enter” to be taken to the Detailed Click Report for the IP address.
Once the page has reloaded, the report will show you the stats for the IP address you entered. From here, you can erase the IP address’s data.