Contact Form 7 vs FormCraft: Comprehensive Plugin Comparison

Overview of Contact Form 7 and FormCraft

In this section, we offer a concise overview of two WordPress plugins designed for creating custom contact forms: Contact Form 7, a veteran in the market, and FormCraft, known for its drag-and-drop form builder features.

Introduction to Contact Form 7

Contact Form 7 is one of the original and most popular free contact form plugins for WordPress. A known favorite for its simplicity and broad adoption, it allows us to craft both basic and more nuanced forms with additional plugins that expand its functionality. Crucially, this tool is highly regarded for its ease of integration and customizability through HTML.

  • Main Features:
    • Free and open-source
    • Customizable form fields
    • Extensive third-party extensions
    • Integration with CAPTCHA and Akismet for spam filtering
    • Multiple form support without conflicts

Introduction to FormCraft

FormCraft positions itself as a premium option for creating stylish and responsive WordPress forms. Its intuitive interface enables us to build forms via a drag-and-drop builder, offering significant ease of use for both beginners and experienced users alike. FormCraft’s edge lies in providing extensive customization options and features like conditional logic, email notifications, and well-crafted templates.

  • Main Features:
    • Drag-and-drop form builder
    • Responsive design for mobile compatibility
    • Real-time web form analytics
    • Conditional logic for dynamic forms
    • Extensive field options, including star ratings and slider elements

By recognizing the inherent strengths of each plugin, we can make a more informed decision tailored to our website’s form requirements.

Installation and Ease of Use

When deciding between Contact Form 7 and FormCraft, we consider the simplicity of setup and user interface as crucial factors. Ease of use can greatly influence the workflow on our WordPress site.

Installation Process

Contact Form 7:

  • Easy to Install: We find Contact Form 7 straightforward to install directly from the WordPress Dashboard by searching for Contact Form 7, clicking “Install,” and then “Activate.”
  • WordPress Integration: It integrates seamlessly with our existing WordPress setup, requiring minimal technical know-how.


  • Installation: Installing FormCraft also follows a simple process similar to Contact Form 7, but it may require a purchase and upload of the plugin as it’s a premium option.
  • Initial Setup: After activation, we’re prompted to complete a basic configuration which supports the creation of our first form.

User Interface Comparison

Contact Form 7:

  • Interface: The user interface is functional but less intuitive compared to newer plugins. It primarily relies on shortcodes and manual input for form creation which might be slightly challenging for beginners.


  • User-Friendly Interface: In contrast, FormCraft offers a drag-and-drop builder, which we find more user-friendly, especially for users who are less tech-savvy.
  • Design and Experience: The interface is visually appealing and facilitates a smoother workflow, allowing for quick adjustments and live previews of forms.

Core Features and Functionality

In this section, we explore the core features and functionality of Contact Form 7 and FormCraft to help you understand how they match up in form building capabilities, email handling, and the level of advanced features and customization they offer.

Form Building Capabilities

  • Contact Form 7: Offers a range of form fields through shortcodes, allowing for simple form creation.
    • Users directly input HTML and shortcode to craft forms, offering a decent level of customization for those comfortable with coding.
    • Lacks a drag-and-drop interface which may present a higher learning curve for non-developers.
  • FormCraft: Known for its intuitive drag-and-drop form editor, facilitating easy form creation.
    • Provides an array of predefined templates and fields which can be effortlessly customized with a few clicks.
    • It supports custom CSS for styling, enabling unique form designs suited to specific aesthetics.

Email Handling and Notifications

  • Contact Form 7: Has an individual form editing interface for emails, allowing for distinct confirmations and notifications on a per-form basis.
    • Advanced email handling capabilities are not built-in; requires additional plugins for more complex functions.
  • FormCraft: Brings more sophistication to email responses and notifications right out of the box.
    • Enables automated email sequences and conditional logic-based notifications, making communication more dynamic.

Advanced Features and Customization

  • Contact Form 7:
    • Provides basic functionality with potential for enhancement through external plugins.
    • Integrates with additional tools for more sophisticated features, although the starting point is relatively simplistic.
  • FormCraft:
    • Offers advanced features, including conditional logic, multi-page forms, and payment integrations, readily accessible within the plugin.
    • Boasts a strong emphasis on user experience with a suite of integrations to enhance the form’s performance and user interaction.

In our analysis, we provide accurate information about the core features and functionality of both plugins to ensure you can make an informed decision that fits your specific needs.

Design and Templates

When considering Contact Form 7 and FormCraft for your website, it’s crucial to evaluate their offerings in terms of design flexibility and template availability. Both plugins serve distinct aesthetics that can significantly impact the user experience on your site.

Pre-Designed Form Templates

Contact Form 7:

  • Availability: Offers basic default templates that are functional but minimalistic in design.
  • Responsiveness: Templates are responsive, ensuring compatibility with various devices and screen sizes.


  • Availability: Comes with a range of beautiful pre-designed templates that users can choose from for different form types.
  • Responsiveness: All templates are designed to adapt seamlessly to any device, providing an optimal viewing experience.

Custom Design Options

Contact Form 7:

  • CSS Customization: Provides the flexibility to apply custom CSS, allowing us to create unique form styles that can fit the branding of our website.
  • Limitations: Might require additional plugins or custom code for more advanced styling.


  • CSS Customization: Allows comprehensive customization options, including CSS edits, for those who wish to tweak the design further.
  • Drag-and-Drop Editor: Features a powerful drag-and-drop editor, enabling us to build custom forms with ease without the need for coding.

Both plugins allow for a degree of customization; however, FormCraft offers more user-friendly tools for those of us who prefer a visual interface for form design.

Extensibility with Add-ons and Integrations

We recognize that the power of a contact form plugin lies in its ability to extend its functionality and integrate with a multitude of services. Both Contact Form 7 and FormCraft offer a variety of add-ons and integrations that cater to diverse needs—from simple mailing list integrations to complex payment systems.

Available Add-ons for Both Plugins

  • Contact Form 7:
    • Flamingo: An add-on to store messages submitted through Contact Form 7.
    • reCAPTCHA: Helps prevent spam submissions by adding a CAPTCHA to the form.
    • Add-ons for payment gateways such as PayPal and Stripe allow for the processing of transactions directly through the form.
  • FormCraft:
    • MailChimp: Integrates with MailChimp to add subscribers to your lists.
    • A plethora of third-party add-ons are available to enhance FormCraft’s capabilities, including CRM integration.

Both plugins support essential add-ons that serve as building blocks for more complex solutions, maintaining their flexibility and utility across different use cases.

Integration with Other Services and Plugins

  • Contact Form 7:
    • Seamlessly integrates with Zapier, which opens up a vast array of automation possibilities with hundreds of apps.
    • Can integrate with various CRMs like Salesforce or HubSpot, albeit through additional third-party add-ons or custom code.
  • FormCraft:
    • Offers direct integrations with popular CRM platforms, facilitating better lead management and customer relationship strategies.
    • Zapier integration is also supported by FormCraft, linking to other applications and services streamlining workflow automatization.

Both Contact Form 7 and FormCraft provide robust integration capacities that can significantly extend the power of your WordPress site’s forms, whether for email marketing, customer management, or online transactions.

User Experience and Flexibility

When comparing Contact Form 7 and FormCraft, we focus on how they cater to the user’s needs and their adaptability to various form scenarios.

Conditional Logic and Form Fields

Contact Form 7 offers a straightforward approach to form creation, with a text-based interface for crafting forms and implementing basic conditional logic. Users with some technical knowledge can extend functionality using additional plugins or code snippets. FormCraft, on the other hand, provides a drag-and-drop editor that enhances user experience by simplifying the process of form creation. Conditional logic can be applied seamlessly, allowing fields to be shown or hidden based on user input.

  • Form Fields Comparison:
    • Contact Form 7: Basic fields; customization requires HTML knowledge.
    • FormCraft: Advanced fields with a visual editor; no coding needed.

Multi-Page Forms and File Uploads

For multi-page forms, FormCraft excels with its built-in features, enabling users to break down complex forms into manageable sections without any extra plugins. Contact Form 7, while capable of handling multi-page forms, typically requires additional coding or plugins to implement this feature effectively.

Regarding file uploads, both plugins allow users to include this functionality. However, Contact Form 7 handles file uploads with basic settings, and adjusting these to match specific requirements might necessitate some HTML and PHP handling. In contrast, FormCraft includes more intuitive options for managing file uploads, making it easier for users to set parameters like file size limits and file types directly within the form-building interface.

  • File Uploads Features:
    • Contact Form 7: Basic configuration required; advanced options need coding.
    • FormCraft: User-friendly interface with detailed file upload settings.

Compatibility and Responsiveness

We understand that in an increasingly mobile-first world, the responsiveness and compatibility of WordPress forms are crucial for user engagement and functionality across various platforms. Let’s explore how FormCraft and Contact Form 7 handle these aspects.

Mobile Responsiveness

FormCraft: Our investigation shows that FormCraft forms are inherently mobile-responsive. There’s no extra configuration required on your part; it’s designed to automatically adjust to different screen sizes, ensuring that forms are easily accessible and functional on a wide range of mobile devices.

Contact Form 7: Similarly, Contact Form 7 supports responsive design, making it adapt well to mobile devices. It should be noted, however, that while the core plugin is responsive, the actual responsiveness can depend on the WordPress theme you are using, as it relies on CSS for styling.

Cross-Browser Compatibility

FormCraft: We’ve found FormCraft prides itself on its broad compatibility with most modern browsers. This ensures that users will have a consistent experience regardless of the browser they use to access the forms.

Contact Form 7: Contact Form 7 also demonstrates strong cross-browser compatibility. However, we must consider that as updates to browsers are released, certain CSS or JavaScript elements may require updates to maintain full compatibility. Regular updates to the Contact Form 7 plugin help mitigate this.

By focusing on these specific aspects, our comparison provides clear insights into how both plugins perform in terms of mobile responsiveness and cross-browser compatibility, key factors for a seamless user experience.

Spam Protection and Security Features

In assessing the spam protection and security features of Contact Form 7 and FormCraft, we focus on their capacities to counteract spam and ensure the safety of transmitted data. Both plugins have mechanisms in place to safeguard forms against unwanted spam and breaches.

Captcha and Anti-Spam Measures

Contact Form 7 integrates with several captcha solutions, including reCAPTCHA, a widely-used system developed by Google that filters bots and spam by challenging users to prove that they are human. Contact Form 7 supports reCAPTCHA v3, which operates in the background, providing a seamless user experience. Furthermore, Contact Form 7 can work in conjunction with Akismet, a spam filtering service that scrutinizes form submissions against its database of known spam patterns.

FormCraft, on the other hand, offers built-in anti-spam capabilities such as Honeypot, a hidden field that tricks bots into revealing themselves without disturbing genuine users. Additionally, FormCraft supports reCAPTCHA for enhancing form security and maintaining a user-friendly interface.

Form Security and Data Protection

Security is paramount when handling user data. Contact Form 7 ensures that data protection is taken seriously through features like sanitization and validation of user input. This process ensures that any data sent through forms is cleaned of potentially harmful scripts, reducing the risk of security vulnerabilities.

FormCraft also emphasizes data protection, implementing measures such as SSL compatibility to encrypt form data in transit. SSL encryption is vital to protect sensitive information from interception by malicious actors. By supporting SSL, FormCraft ensures that data submitted through forms remains secure as it travels from the user to the server.

Support, Documentation, and Community

We understand the significance of strong support, thorough documentation, and active community engagement when comparing plugins like Contact Form 7 and FormCraft. These aspects can greatly influence user experience and satisfaction.

Customer Support Options

Contact Form 7: Offers mostly community-based support through the WordPress support forums, where users can post questions and get assistance from other experienced users. However, it doesn’t provide one-on-one professional support.

FormCraft: Conversely, provides direct support to users. With a premium purchase, users gain access to a dedicated support team through a ticketing system, ensuring more personal and immediate assistance.

Documentation Availability

Contact Form 7:

  • Extensive online documentation: Users can explore a range of topics that guide them through installation, usage, and customization of the plugin.
  • FAQs and tutorials: Available on the plugin’s official website, offering answers to common issues.


  • In-depth guides: The plugin offers detailed guides for beginners and advanced users alike.
  • Video tutorials: Demonstrations that visually guide users through various functionalities are available.

Community and User Feedback

Contact Form 7: Boasts a large WordPress community presence, with numerous forums discussing the plugin, providing user feedback, and sharing custom code snippets. The abundance of user reviews also reflects a high level of engagement.

FormCraft: Has a smaller, but growing user base which contributes feedback mainly through reviews on the plugin’s sales platform and customer testimonials. Such feedback is invaluable for continuous improvement and updates to the plugin.

Pricing and Versions

When considering Contact Form 7 and FormCraft, it’s critical for us to examine the differences in their pricing models and what each version offers. We’ll explore whether the free version suffices or if the premium versions warrant the investment for their additional features.

Free vs Premium Versions

Contact Form 7:

  • Free Version: Our research shows that Contact Form 7 is a free plugin, which provides basic form-building capabilities such as simple contact forms, which has made it immensely popular and widely used.


  • Free Version: Currently, there is no free version of FormCraft available.
  • Premium Version: FormCraft is only available as a paid plugin. The premium versions offer advanced form-building features, like drag-and-drop builders, customizable templates, and additional add-ons for enhanced functionality.

Licensing and Pricing Models

Contact Form 7:

  • Licensing: As a free plugin, Contact Form 7 is open-source with a general public license, meaning that we can use it on as many sites as we wish without any additional cost.


  • Pricing: The pricing for FormCraft, according to our findings, starts at $39.
  • Licensing: The premium license for FormCraft typically entitles us to updates and support for one year, with varying terms depending on the license tier we purchase.

To summarize, Contact Form 7 offers us a completely free solution for creating basic contact forms, while FormCraft provides more advanced features at a starting price point, with annual licensing for continued updates and support.

Comparing Alternatives

When assessing form plugins for WordPress, it’s crucial to understand the unique features and benefits each alternative offers. Our goal here is to provide a clear breakdown of how other popular WordPress form plugins stack up against Contact Form 7 and FormCraft.

Other WordPress Form Plugins

In the realm of WordPress form plugins, several have made a name for themselves. Gravity Forms is renowned for its powerful tools and add-ons tailored for advanced form building requirements. It stands out with extensive integrations and conditional logic capabilities. Here is a quick snapshot:

  • Gravity Forms: Advanced functionality, with a focus on professional application and extendability through many third-party integrations.

Ninja Forms and WPForms are also in the competition, with Ninja Forms offering a beginner-friendly interface and flexibility, and WPForms being celebrated for its drag-and-drop form builder that caters to users seeking ease of use and pre-made templates.

  • Ninja Forms: An intuitive user interface, with a generous free version and multiple premium features for advanced use.
  • WPForms: Emphasizes user experience with powerful drag-and-drop features and an assortment of entry-level to advanced features.

Contact Form 7 Alternatives

When exploring alternatives to Contact Form 7, WPForms and Formidable Forms often come up as strong contenders. Each plugin serves a distinct segment of the market.

For example, WPForms is appreciated for its balance between user-friendliness and robust feature set, which makes it suitable for both beginners and experienced users alike. On the other hand, Formidable Forms excels with its complex form building and data management tools, making it ideal for projects that require a higher level of customizability and technical depth.

  • WPForms: Combines ease of use with advanced features such as payment integration, marketing tools, and more.
  • Formidable Forms: Offers advanced users intricate form solutions and the ability to build complex systems.

When considering a replacement for Contact Form 7, we look for features like form customization abilities, integrations, ease of setup, and support quality. It’s important to match these aspects with your particular needs to make an informed decision.

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